Packaging and delivery
The pictures are packed with bubble wrap and edge protection. For larger pictures, a matching shipping box is specially made to protect the picture for transport.
The shipment is usually carried out with a parcel service. Delivery in Austria and Germany is included in the price.
For orders from Europe and third countries, shipping is free from a certain order quantity. The possible costs for this are displayed during the ordering process.
Please report any damage immediately
Every now and then it happens that, despite careful packaging and transport, a picture is damaged in the process. If this happens, we ask our customers to ideally document this with a photo and send us an email immediately (firstname.lastname@example.org)to communicate. The sooner a damage is reported and the better it is documented, the more successfully we can investigate it.